Welcome to XV Atelier, Sweden.
The following Terms and Conditions guide for the use of XV Atelier webbshop. By using the services, you are agreeing to all of the terms and contains and we reserve the right to adjust the terms and conditions from time to time. Latest update 2020-10-30.
XVXV GROUP AB, hereinafter referred to as XV Atelier, owns and operate this website. The following Terms and Conditions apply to all use and purchase submitted to XV´s webbstore at . Access to and use use of this website and the products and services available through this website are subjected to the following terms and conditions. The version of the Terms that will apply to your order will be those on xv-atelier.com at the time you place your order.
§ 1 GENERAL
At our webshop you have to be at least 18 years old or have a guardian to confirm your order. If you have any questions please contact us. All products remains our property until payment is fulfilled. No further payment options, outside of those displaced at checkout, are accepted. XV Atelier reserve the right to make minor deviations in relation to how material, color, weight, measurements, or manufacturing appear in our webshop. This alos includes type faults, price and stock changes.
§ 2 PRICES
The prices shown in the webshop include VAT and are the effective prices from time to time. XV Atelier reserve the right to changes prices and they are therefore not bound, prices may change from on time to another. If prices are incorrect, due to technical faults, or if the customer evidently or reasonably have understood them incorrect, XV Atelier are not bound by them. The prices constitute the total price but do not include delivery cost or potential payment fees. XV Atelier always reserves the right to cancel any order prior to our acceptance of the order. If we already have received payment for a cancelled order we will refund you the amount of the purchase. The delivery costs are shown in connection with the shipping methods at the checkout.
§ 3 PAYMENT
Payment are only possible by credit or debit card. Payment is currently only made in swedish kronor (SEK).
§ 4 DELIVERY
All our shipments in the country of Sweden are sent by Posten Sverige AB and all foreign orders (inside EU) are sent by DHL. The order will be sent to the adress given at checkout. If you change you mind about your order, please contact us immediately. Just remember that you still have to collect your package and return it back to us.
Our shipping cost
All orders will be shipped by PostNord or DHL. The shipping cost in Sweden is 53 SEK and takes about 3-7 working days. The shipping cost to all countries outside of Sweden is 120 SEK and takes about 4 - 10 business days.
§ 5 FORCE MAJURE
In case us Force Majeure XV Atelier´s obligations will be suspended. In such case, the contract between you and XV Atelier can in partially or fully terminated. Force Majure is in in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. XV Atelier will attempt to resolve all issues in a timely manner in such circumstances.
§ 6 COPY RIGHT
The documents provided in the webshop is copyright-protected and is the property of XV Atelier. It is allowed to download, print, copy and blog about the material on the webshop for your own personal purposes only, not for business purposes. This presumes that the material is not changed and that all intellectual property rights remain reserved. It is allowed to link to the webshop. Photographs on the webshop are not to be copied or modifyed without permission from of the copyright owner.
§ 7 PRIVICY POLICY
We care about your privacy and respect the personal data you provide us with in order to offer you a high quality experience with XV Atelier. Therefore it is important for us to protect this data and to be transparent with the information we use to offer you our best service.The information we store about you is your name, customer number, address, phone number and e-mail address.We will only store information that is necessary for us to fulfill our business services. We keep all your personal information on a secure server and will only share it if you give us permission to do so. All information concerning your credit card is secured with Rapid SSL certificate, which prevents unauthorized access to card details.
What personal data do we collect and why?
We collect personal data from you when you contact us for customer service and place an order at our website. The data we collect depends on what information you provide us with then you place an order from our website. When you place an order, we will need certain information to process your payment and deliver the items you have purchased. We act according to the current legislation in the EU regarding personal data, which aims to protect you as an individual. We use data that is necessary for us to answer your customer service inquiries, deliver an order you have placed. We are handling the shipping together with a third party supplier of external service, which we might share your personal data with. They process your data under our instructions.
How long do we keep your data?
We will not retain your personal data for longer than is necessary to fulfil the purposes for which you provided that personal data, unless the law permits or requires that we retain it for longer. The retention period varies depending on the purpose of the processing.
What are your rights regarding your personal data?
You can at any time contact us to see what kind of personal data we are processing regarding you and ask us to update or remove the data you have provided us with.
If your question is not answered in the text above, don’t hesitate to contact our customer service at any time and we will assist you.